When package by COD or postage unpaid is delivered to Baggage Forward, we receive notification of package information by delivery company.
From that information, we will send you the estimate of COD, freight collect for primary payment necessary to receive package.
At the timing we confirm the primary payment from you, we start the arrangement to receive applicable package.
How to pay for COD and freight collect for primary payment
Notify you on My Page
It will be indicated as ‘Payment request’ on My Page.
Please click on [View] button.
Select payment request you wish to pay
The one displayed shows estimate for COD.
Click [Make a payment] on the estimate you wish to pay.
Confirm the payment method
Please confirm the payment method and complete the payment along the page.
Payment procedure of primary payment complete
The above completes the payment procedure of primary payment.
If you selected bank transfer, please do so according to the information displayed.
The estimate will also be sent to the registered mail address. Please confirm it as well.