By requesting an international delivery, you can pre-register for a package scheduled to arrive.
By requesting an international delivery, you will receive priority for arrival information, packaging for delivery, and calculating quotes after package arrives to Baggage Forward.
Procedure to request international delivery
Request for international delivery
Click [International Shipping] to request for an international shipping service.
Enter required information following the format
Please enter required information following the format.
For details on how to correctly fill out the form, please view the [!] next to the category.
Click [Confirm] once you are finished.
If you are dividing or separating shipments for packages from the same shops, please make individual requests as separate packages.
In these cases, if the package is shipped on the same day (arrive on the same day), please make one request indicating there are two boxes.
You may edit these information from My Page anytime.
Confirm and submit requested package information
Package information of the scheduled request will be displayed.
Click [Add More] if you would like to add more packages.
Click [Register Item(s)] to register the package with the displayed information and not ordering shipment.
Click [Place Shipping Order] if you wish to proceed making shipment requests for packages.
Select create a shipping group
Click [Create a new shipping group]
If there are shipping groups already created, they are shown as a list.
Specify shipping address
Specify shipping address where to send shipping group.
Select the shipping address from the pull-down menu.
You can set new shipping address if you choose [Enter a new shipping address]
Select the shipping method
Please select the shipping method.
The cell of selected shipping method will turn to green.
Purpose / Option
Please select ‘Purpose /One Parcel/All-in-One/Option’
Regarding shipping method, if there is more than one shipping from the group, it will be categorized as [All-in-One], and option fee applies automatically.
As for shipping method, you do not need to make selection.
Enter 'Other requests'
Please enter other requests.
If you have requests with packing methods or shipping, please feel free to enter here.
Once finished, click [Confirm].
Confirm the information on the confirmation page
Please confirm the information on the confirmation page.
If there is no problem, click [Done].
Overseas shipping request complete
The above completes the registration of items and creation of shipping group.
The shipping group number appears on this page will be necessary when you make inquiry to Baggage Forward.