BAGGAGE FORWARD
How to use mypageAbout shipping groupWhat’s Shipping Group?

What’s Shipping Group?

Baggage Forward packs and delivers a shipping group into a single package and is considered as one unit.
Even if you have only one luggage, you will need to be included in one of the groups because you will receive an instruction on the shipping address and shipping method in the sending group.

If you want to ship multiple items at once in bulk, please do the operation to put the package you want to ship in the applicable shipping group.
Add Items to group from Groups List

Here, we explain about shipping group table displays.
: About shipping group table display and buttons
: About the package display and buttons packed in the group
: About shipping completion group table display and buttons

Shipment group table

About shipping group table display and button

Status (Group status)

You can check the current status of applicable shipping group.
Shipping Group Status & add Items

Shipping condition

You can check the settings of applicable shipping group at one glance.
: Address
: Options
: Send by

Group information

You can check below information of applicable shipping group at one glance.
: Group number
: Number arrived/Number of requests
: Total weight of packages arrived

Add to the group button

Add item to applicable shipping group.
Add item from shipping group lists

View item button

It displays item to be packed to the applicable shipping group.

Edit the shipping group button

It edits the information of applicable shipping group.
Edit Shipping Groups

About the package display and buttons packed in the group

If you click [View items] button displayed a the bottom of shipping group table, the list of items to be packed to the shipping group will be displayed.

Progress status (Item status)

You can check the arrival status of the item.
What’s Item Status?

Item information

You can check the information of item at one glance.

Edit button

You can edit the applicable item.
Edit Item information

Item delete button

You can delete the applicable item.
Delete Item information

Remove button

you can remove the item from the applicable shipping group.
Remove from Group

The link to confirm No. of products/QTY

You can check the contents of items and purchase wish products from Personal Shopper.

View the bill button

You can check the estimates for primary payment for Personal Shopper and COD price/freight collect.
If payment is not completed, below button will be displayed.

About shipping completion group table display and buttons

The shipping group data will be automatically deleted after 90 days from shipment completion date.

The link to display tracking records

You can check the tracking record data of shipping companies directly.
Tracking packages

Overseas shipping fee estimates confirmation button

You can check the estimates for overseas shipping fee of the applicable shipping group.

Shipping group delete button

You can delete the shipping group data of the shipment completed from shipping records.
Please be aware you can not return the data once it is deleted.

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BF forwards and ships Japanese products overseas at a low price even on Saturday and Sunday! You can choose the best shipping method for you. Our experienced staff will always support you until you receive your items. Feel free to contact us!

Tel International call +81-6-6955-7723 From Japan 06-6955-7723

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