How to use mypageAbout membershipIf you forget your password

If you forget your password

If you forget your password, you can reissue your password from the dedicated form.

For security reasons, the password to be issued is temporary password.
After issuing, please log in to My Page with temporary password and change password.

Your temporary password will be sent via email.


Enter required information following the format

Please enter your e-mail address and date of birth registered at Baggage Forward.


Temporary password reissue complete

The temporary password is automatically sent to the registered e-mail address.
Please change your temporary password on My Account Information page.

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BF forwards and ships Japanese products overseas at a low price even on Saturday and Sunday! You can choose the best shipping method for you. Our experienced staff will always support you until you receive your items. Feel free to contact us!

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